Privacy Policy - NexHaul 3PL
Learn how NexHaul 3PL collects, uses, and protects your information.
Last Updated: May 5, 2026
1. Introduction
We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Policy describes how NexHaul 3PL LLC ("NexHaul," "we," "us," or "our") collects, uses, and shares information about you when you visit nexhaul-3pl.com, request a quote, use our fulfillment services, or otherwise interact with us.
By visiting or using our website or services, you agree to the practices described in this policy.
2. Information We Collect
Information You Provide to Us
When you request a quote, sign up for our fulfillment services, or contact us, we may collect:
- Name, company name, and business contact information
- Billing and mailing address
- Email address and phone number
- Payment and financial information (processed securely through our payment providers)
- Inventory details, SKU information, and product descriptions
- Shipping recipient names and delivery addresses
- Any other information you submit through our website or quote forms
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and general location data
- Browser type and operating system
- Pages visited, links clicked, and time spent on site
- Referring URLs and search queries used to find our site
- Cookie identifiers and session data
We use this information to understand how our website is used and to improve the experience for visitors.
Information from Third Parties
We may receive information about you from carriers, logistics partners, and other third parties involved in fulfilling your shipments or verifying your business information.
3. How We Use Data
How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our 3PL and fulfillment services
- Process quotes, onboard new clients, and manage your account
- Coordinate inbound shipments, storage, pick/pack, and outbound delivery
- Communicate with you about your orders, inventory, and account status
- Send operational updates, invoices, and service announcements
- Respond to your questions and support requests
- Prevent fraud and ensure the security of our systems
- Comply with legal obligations
How We Share Your Information
We are not in the business of selling your information to third parties. We share your information only in the following circumstances:
Service Providers
We work with third-party vendors who perform services on our behalf — including warehouse management software, shipping carriers, payment processors, and email platforms. These vendors access only the information necessary to perform their function and are obligated to protect it.
Carriers and Logistics Partners
To fulfill shipments, we share recipient names, delivery addresses, and package details with our carrier partners (e.g., UPS, FedEx, USPS, and regional carriers).
Legal Requirements
We may disclose your information if required to do so by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
If NexHaul 3PL LLC is acquired or merges with another company, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a materially different privacy policy.
With Your Consent
We may share your information in other circumstances with your explicit consent.
Cookies
Our website uses cookies and similar tracking technologies to remember your preferences and understand how visitors use our site. You can disable cookies through your browser settings, though some features of the site may not function properly if you do.
We may work with third-party analytics providers (such as Google Analytics) that collect non-personally identifiable browsing data to help us understand website traffic and performance.
Email Communications
If you provide your email address, we may send you operational communications related to your account, as well as occasional marketing emails about our services. Every marketing email includes an unsubscribe link. You can opt out at any time; opting out does not affect transactional emails related to active services.
4. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no internet transmission or electronic storage system is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we delete or anonymize it.
5. Your Choices
You may request to access, correct, or delete personal information we hold about you by contacting us at the address below. We will respond within a reasonable timeframe. Note that some information may be retained as required by law or for legitimate business purposes.
6. Children’s Policy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. We will not materially reduce your privacy protections for previously collected data without your consent.
8. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
NexHaul 3PL LLC
391 S Orange Street, STE G01
Salt Lake City, Utah 84104
Email: heston@nexhaul-3pl.com
Website: nexhaul-3pl.com
Your use of our website or services after any changes to this policy constitutes your acceptance of the updated terms.